Organise your Visit

Where to find us

Opening Hours

Tickets

Useful Information

Contacts

WHERE TO FIND US

The Pilotta Palace is in the historical centre of the town of Parma
For further information please go to the link: Map of Parma with the Pilotta complex: Pianta di Parma con il Complesso della Pilotta

The Monumental Complex can be reached by:

BUS

Linee n. 1, 6, 7, 8, 9, 11, 12, 13, 14, 19, 23
For more information: www.tep.pr.it

CAR

From the A1 motorway Milano-Bologna, exit for Parma (centre) following indications for Parma town centre – Toschi underground parking lot payable on exit very near the Palazzo

COACH

Brief stop set down and pick up area in Viale Toschi for tourist buses. City buses from the out of town parking areas stop here on Viale Toschi

ON FOOT

Go straight on either Viale Toschi or Via Verdi from the railway station: about 10 minutes on foot

OPENING HOURS

Tuesday – Sunday 10.30am – 7pm
Holidays 10.30am – 7pm
Closed on Mondays

The Monumental Complex of the Pilotta is open from Tuesday to Sunday, with a weekly closing on Monday.

It is open to the public from 10.30 a.m. to 7 p.m. (last admission at 6 p.m.).

The ticket includes a visit to the museums of the Monumental Complex of the Pilotta (Farnese Theatre, National Gallery, Palatine Library and the new wing of the Archaeological Museum).

Visits to the new wing of the Archaeological Museum will be for groups of a maximum of 30 visitors at 10.30-11.30-12.30-13.30-14.30-15.30-16-30-17.30.

Entrance to the Complex is provided both through direct purchase at the ticket office in the Voltoni area, which will be open from 10.30 a.m. to 5.45 p.m., and through advance sales on the Ticka platform at the link https://pilotta.ticka.it/. It should be noted that from Tuesday to Friday only full and reduced group tickets can be purchased in advance; if the purchase is for other categories (free or reduced for age), the purchase must be made at the ticket office, showing the documentation entitling the holder to the discount. On Saturdays, Sundays and public holidays, access will take place giving priority to visitors already in possession of admission tickets over those who must make their purchase at the ticket office.

In order to facilitate the verification of admission tickets pre-purchased online by the reception staff, visitors are kindly asked to present themselves at the entrance with a printout of their booking.

Visitors are warned that refunds of issued admission tickets are not permitted, except for proven cases of quarantine and fiduciary isolation from Covid-19.

School groups wishing to visit the Monumental Complex of the Pilotta from 8.30 a.m. to 10 a.m. from Tuesday to Saturday must book and receive confirmation by writing to the e-mail address cm-pil.scuole@cultura.gov.it .

For visits by school groups during the opening hours of the Complesso della Pilotta there is no need to make a reservation at the indicated email address but rather to hand in a list on school letterhead to the ticket office.

NATIONAL GALLERY

The tour of the Complesso monumentale della Pilotta begins in the exhibition spaces dedicated to the works of Antelami and art in Parma in the 1300-1400s and continues in the Sala Parma al tempo dei Farnese with the Farnese collection, in the Sala del Trionfo in the Rooms of Tuscan and Central Italian Painting 1200-1500, of Venetian Painting 1200-1500, and of Emilian Painting 1200-1500, in the Room of Art in Lombardy 1400-1500, of the Flemish, in the Rooms of Art in Parma 1500-1600, of the Emilian 1500-1600, of the Caravaggeschi in Emilia, of the Painting of the Spanish Empire, of Art in Lombardy and Central Italy 1600-1700, of Sacred Art in Emilia, and of the Genoese 1600-1700, of Still Life, of Boselli, of the Grand Tour, of Venetian Painting 1600-1700, of the Condottieri and battles, in the Passerella Farnese with the Ducal Portraiture, and in the 19th century Salons where other works from the Ducal Portraiture, the great mythological cycles, the Colossi of the Palatine, and the paintings that won the Academy competitions are exhibited; the Rocchetta section with the itinerary “The Nineteenth Century in Parma” and “The Myth of Correggio”.

PALATINE LIBRARY

From 13 February it is possible to book from the OPAC, Personal Area (Request an appointment), the services of: consultation, study, loan collection.

Consultation

Monday and Thursday: 9 a.m. – 5 p.m.

Tuesday, Wednesday, Friday: 9 a.m. – 1 p.m.

It is preferable to reserve the material and place in the library at least 24 hours in advance.

Loan

Monday-Thursday: 9 a.m. – 5 p.m.

Friday: 9 a.m. – 1 p.m.

It is preferable to reserve the material and choose the day of collection, at least 24 hours in advance.

Make a reservation by accessing your personal space in the Parma Library System

or by sending an email to: b-pala@cultura.gov.it

The Palatine Library provides 10 dedicated study stations with its own books.

Access is granted by reserving the day and time slot in the Library Study Room

Further information and access rules at the following link https://complessopilotta.it/biblioteca-palatina/#servizi

Palatine Library Monumental Area Hours

The tour of the Pilotta Monumental Complex includes a visit to the Petitot Gallery.

PALATINE LIBRARY MUSIC SECTION

The Music Section of the Palatine Library is located in Parma on the first floor of the Conservatory building in Strada del Conservatorio 27.
The Music Section of the Palatina Library is open for consultation for study and research purposes by appointment, Monday to Wednesday from 8:30 a.m. to 1:00 p.m.. Reading with own books is not permitted at the moment.
Access is only possible by appointment with the obligation to book at least 24 hours in advance by writing to: b-pala@cultura.gov.it
For access procedures, please see the following page: https://complessopilotta.it/biblioteca-palatina/

NATIONAL ARCHAEOLOGICAL MUSEUM

It is possible to visit the new wing of the Archaeological Museum: the ‘Ceramics Room’ dominated by a majestic coffered ceiling concealed from view in the 1950s by a huge concrete floor and now meticulously restored, and the Egyptian Rooms, created in imitation of the underground tombs of the pharaohs by transforming areas previously used as offices into museum spaces.

The entrance ticket includes a visit to the museums of the Monumental Complex of the Pilotta (Palatine Library, Farnese Theatre, National Gallery, new wing of the Archaeological Museum).

The visit to the new wing of the Archaeological Museum will take place in groups of a maximum of 30 visitors at 10.30-11.30-12.30-13.30-14.30-15.30-16-30-17.30.

Visitors are informed that the other sections of the Archaeological Museum are involved in a redevelopment and refurbishment project.

BODONI MUSEUM

The Bodoni Museum is open to the public with the same opening hours as the Complesso monumentale della Pilotta, Tuesday to Sunday from 10.30 a.m. to 7 p.m. (last admission at the ticket office at 6 p.m.).

All categories that benefit from the admission concessions to state-run cultural venues provided for by the regulations and consultable on the page: https://www.cultura.gov.it/agevolazioni are entitled to free admission to the Bodoni Museum.

SUNDAY AT THE MUSEUM
On the first Sunday of every month the State museums, cultural sites and archaeological parks are open to all visitors free of charge.

During the days with free admission there is no need for reservations and you enter in order of arrival.

By collecting your free admission ticket at the ticket office, you can book a visit to the new wing of the Archaeological Museum (10.30, 11.30, 12.30, 13.30, 14.30, 15.30, 16.30 and 17.30).

TICKETS

FULL PRICE € 16
GROUPS € 14 (MAXIMUM 30 PEOPLE PLUS ACCREDITED GUIDE)
AGED 18 – 25 € 3
UNDER 18: FREE

Kind users are advised that from June 15 to September 15, 2023, admission tickets to state museums and places of culture will cost one euro more. Revenues derived from the temporary increase will be entirely used to cope with the emergency in the areas affected by the flooding events, which were severely tried by landslides, water seepage and flooding that also damaged cultural heritage – including museums – for which the Council of Ministers declared a state of emergency.

As outlined in the measures contained in Article 14 of Decree Law No. 61 of June 1, 2023, approved by the government, in particular, the proceeds of this important initiative will be used to secure and restore cultural assets that were affected by the flood, with interventions for the protection and reconstruction of public and private heritage.

The increase also includes the reduced ticket for 18- to 25-year-olds, which will increase from 2 to 3 euros.

Free admission remains for the categories stipulated in Decree No. 507 of December 11, 1997.

VISIT TICKET COMPLESSO MONUMENTALE DELLA PILOTTA FROM 15TH OF JUNE 15TH OF SEPTEMBER

Full price: 16 euro

Reduced Groups: 14 euro

Reduced from 18 to 25 years € 3.00

Free for children under 18

It should be noted that all categories that enjoy the facilitation of entry into the state places of culture provided for by the legislation and available on the page: https://www.cultura.gov.it/agevolazioni have the right of free entry into the spaces of the Pilotta monumental complex.

HOW TO BUY TICKETS

The entrance to the Complex is provided both through direct purchase at the ticket office in the Voltoni area which will remain open from 10.30 to 17.45 and through presale on the Ticka platform at the link https://pilotta.ticka.it/. It should be noted that from Tuesday to Friday only the full and reduced ticket rates for groups can be purchased in advance; if the purchase is for other categories (free or reduced by age) the purchase at the ticket office is required, showing the documentation that entitles you to the facilitation. On Saturdays, Sundays and public holidays, access will take place giving priority to visitors already in possession of the entrance ticket compared to those who must make the purchase at the ticket office.

To facilitate the verification of the entrance tickets pre-purchased online by the receptionists, visitors are kindly asked to present themselves at the entrance with the printout of the reservation.

Kind visitors are advised that refunds of the issued entrance tickets are not allowed, except for proven cases of quarantine and fiduciary isolation from Covid-19.

VISITS IN EXTRAORDINARY HOURS

Any visits to be carried out during extraordinary hours compared to the regular opening of the Pilotta museums must be agreed with the administration by sending a written request to the email address: cm-pil@cultura.gov.it

USEFUL INFORMATION

Following recent changes to security provisions you are informed that it is forbidden to enter the complex with bulky bags.

ACCESSIBILITY

The entire complex is accessible to people who are physically challenged and who are unable to take the stairs. Such people must be accompanied by members of staff following contact with either 0521 220400 or cm-pil.info@cultura.gov.it

PHOTOGRAPHS AND VIDEOS

Photos and videos can be taken for private use without flash or tripod.

CLOTHING

Clothing appropriate to the official nature of the spaces visited is required (it is considered inappropriate and therefore prohibited, for example, to visit the museum in a swimsuit or in too skimpy clothes).

BAGS/PURSES, BACKPACKS AND UMBRELLAS

Only small bags can be taken into the museum.

FOOD AND DRINK

It is forbidden to introduce or consume food and drink in the exhibition spaces and the reading room.

ANIMALS

It is forbidden to introduce any type or size of animal

SMOKING

It is forbidden to smoke in the reading room and any of the exhibition spaces including the monumental staircase.

GENERAL INFORMATION

The Monumental Complex of Pilotta in order to welcome visitors by transmitting its value, presents some simple rules that all users are required to respect.

The ticket allows only one access and is not reusable. During the visit, the staff is authorized to request the exhibition of the ticket, which must be kept until the exit from the Complex.

Before entering the exhibition sections of the Complex it is mandatory to deposit, free of charge, in the cloakroom backpacks, bags, umbrellas and other voluminous objects.

It is not allowed to introduce and consume food or drinks in the exhibition spaces and in the reading room of the Palatine Library.

It is forbidden to enter animals of any size.

All visitors are required to observe behavior that complies with the rules of good manners. The monumental complex of pilotta reserves the right to remove visitors who behave in a way that is not appropriate to the place that hosts them. In general, behaviors that may put the safety of works, places and other visitors at risk are not allowed.

Please note that within the Pilotta Monumental Complex:

a moderate tone of voice should be maintained;

mobile phones must be placed in silent mode;

clothing appropriate to the official nature of the spaces visited is required (it is considered inappropriate and therefore prohibited, for example, to visit the museum in a swimsuit or in too skimpy clothes).

Visitors under the age of 12 must be accompanied.

However, it is absolutely forbidden in the exhibition spaces of the Complex and in the Maria Luigia Reading Room of the Palatine Library:

touch works of art or approach objects that could damage them;

lean on the bases of the sculptures and walls;

running;

introduce even small animals;

enter bare-chested;

consume food and drink;

smoking (the ban also includes electronic cigarettes);

photograph with the use of flash;

photograph or make video footage with selfie sticks, stands and professional equipment of any kind;

talk on the cell phone;

abandon papers, bottles, chewing gum or other waste;

Introduce drones.

Regarding photographic and video shooting, it is specified that it is allowed to take photographs of the works (excluding those exhibited in temporary exhibitions) for personal use, not using easels or additional lights. For different uses (publications or derivative uses also for commercial purposes) a specific authorization must be requested and the payment of a fee must be paid, if provided.

Groups

Each group may not exceed 30 people.

Groups must remain united, follow the guide or companion and behave in a respectful manner of the spaces.

During the guided tour, the tone of voice must be such as not to disturb other visitors.

It is forbidden to use camera flashes and laser pointers to indicate works.

School groups

School groups must be organized in groups of up to 30 students, including carers and guides.

Teachers are responsible for their classes, maintaining the unity of the group and ensuring that the behavior of the pupils is respectful of the place and other visitors.

School groups will be able to access the Pilotta Monumental Complex from 8:30 am to 10:00 am, only by reservation and receipt of the booking confirmation response – at the address cm-pil.info@cultura.gov.it which must take place at least within the previous day.